How we collect, use and protect the information you share with us when you visit tkvcreatographics.com or work with our studio.

What information do we collect?

You can browse our website without telling us who you are. There are no user accounts or logins. We only collect personally identifiable information when you choose to send it to us: through our Contact form, through the project brief on our Hire Us page, or by emailing or calling us.

The Contact form asks for your name, email address, company and message. The Hire Us brief asks for your name, email address, phone or WhatsApp number, company or website, the services you are interested in, your budget range, your timeline and any project details you add. When you send either form, we also record the date and time and your device’s IP address, to protect the forms from spam and abuse.

Like most websites, our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) to run and secure the site.

Information collection, use, and sharing

The information we receive may be used in any of the following ways:

To personalize your experience

Your information helps us respond better to your individual needs.

To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service

The information helps us respond to customer service requests more effectively.

To send periodic emails

The email address you provide may be used to send you information and to respond to inquiries and other requests or questions.

To contact you

If you have specifically requested that we get in touch.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. Our website is served only over an encrypted (HTTPS) connection. When you send a form, your details are emailed to our studio inbox, and a copy is kept in a private folder on our hosting server that cannot be reached from the website.

To stop automated spam, our forms briefly keep a scrambled (hashed) form of your IP address to count how many messages are sent; it is deleted automatically within an hour.

Do we use cookies?

Only if you allow them. The first time you visit, a banner asks whether you accept optional cookies; your choice is saved in your own browser so the banner doesn’t appear again. If you allow Analytics, we use Google Analytics 4 and Microsoft Clarity to understand how our website is used, which set the cookies listed in our Cookie Policy. Google and Microsoft process this usage data on our behalf; Clarity hides anything typed into our forms. We do not use advertising or remarketing services. You can change your choice at any time from the Cookie Policy page.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. Trusted third parties who assist us in operating our website or conducting our business, such as our website hosting, email and website analytics (Google Analytics and Microsoft Clarity, only with your consent) providers, may access your information, provided they agree to keep it confidential. We may also release information when its release is appropriate to comply with the law or to protect our rights.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website, and we link to our social media profiles. These third-party sites have separate and independent privacy policies and we therefore have no responsibility or liability for the content and activities of these linked sites.

Online policy only

This policy applies only to information collected through our website, not to information collected offline.

Terms and conditions

Please also visit our Terms and Conditions for the use, disclaimers and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our website’s privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.